The process that runs every formal document
Registration, routing, approval and execution control for all formal documents — the foundation process that turns paperwork into governed, accountable work.
About this solution
Document workflow is a ready-made records process, live from day one. Unlike the Documents module, which provides the tools, here the routing rules, compliance checks, regulated deadlines and case nomenclature are already configured on top of them. Every formal document — a contract, an incoming or outgoing letter, an order, a power of attorney — follows a defined path with an owner, a deadline and escalation before a breach.
The solution addresses a classic pain of regulated organisations: approvals stop getting lost in email, and client and citizen requests are handled within statutory deadlines. Official exchange with government bodies through the unified government document system is supported, and documents signed with a digital signature are legally valid. Inside the process the Records AI agent registers, classifies and routes documents and tracks deadlines — under human control and with full audit.
Where the process breaks down
Approvals without rules
Documents get signed off inconsistently, missing required checks.
Regulated deadlines missed
Customer and citizen requests breach mandated timelines.
No case structure
Documents pile up without nomenclature, impossible to audit later.
What this solution does
The foundation BPM: every formal document follows a defined, compliant path with owners and deadlines.
Contract approval routing
Route contracts through the right approvers with compliance checks.
Incoming & outgoing correspondence
Register and process correspondence end to end.
Requests on regulated timelines
Handle customer and citizen requests within mandated deadlines.
Assignments with escalation
Track assignments with deadline escalation before they slip.
Orders, NDAs & powers of attorney
Run the full range of formal document types.
Auto-maintained case nomenclature
Cases are organised and numbered automatically for audit.
See d8n in action
A short demo: the agent runs a real process inside d8n — from request to result.
Compliance and deadlines, built in
Routing rules, mandated timelines and escalation are part of the process — so the right checks happen every time, on time.
How it works
Document enters
Created or received into the process.
Registered & classified
Type recognised and registered with a case.
Routed & approved
Compliance routing with owners and deadlines.
Executed & archived
Controlled to completion and filed for audit.
AI agent: The Records agent registers, classifies and routes documents and tracks deadlines.
FAQ
How is this different from the Documents module?
The module is the workspace tool; this solution is the configured BPM process — routing rules, compliance checks, regulated deadlines and case nomenclature on top of it.
Can we exchange documents with government bodies?
Yes. Official inbound and outbound correspondence with government bodies is supported through the unified government document management system; documents signed with a digital signature are legally valid under Kazakhstani law.
Can routes match our rules?
Yes — approval routes, roles and compliance checks are configured to your organisation without coding.
Does it handle regulated timelines?
Yes — mandated deadlines are tracked with escalation before a breach.
Is it auditable?
Every step is logged with a full audit trail and case structure.
Turn paperwork into a governed process
See document workflow with compliance routing and deadline control.