d8n Support — an AI agent for your customer support
An AI agent that removes routine from support and raises the quality of service for your customers. It answers instantly from the knowledge base 24/7, creates tickets and tracks execution. One of the agents we’ve already launched — including on ourselves.
What the support agent does
Answers instantly
Closes routine requests right in the chat from the customer’s knowledge base, 24/7.
Creates tickets
Turns a complex question into a structured ticket and hands it to specialists.
Monitors and notifies
Tracks execution and keeps the user informed of status.
Closed contour
Local models, data never leaves the perimeter; a human controls the AI.
Against hallucinations
A separate knowledge base per customer + a golden-standard check, updated from feedback.
Raises quality
Less waiting and routine for the team — higher customer satisfaction.
We moved d8n’s own support onto this agent and cut the team’s routine load — a real before → after case.
Want the same support for your customers?
We’ll show the agent at work and discuss a rollout for your company.